Other Services

At Layah, we don’t just craft unforgettable travel experiences—we’re also passionate about sharing our industry expertise to help others thrive. Our founder, Alexandra Hepworth, leverages nearly two decades of experience across four continents to provide strategic Sales & Marketing consultancy for hospitality businesses and personalised mentoring for aspiring professionals. Whether you’re looking to elevate your hotel’s commercial strategy or break into the travel industry with confidence, Alexandra’s insights and hands-on guidance will set you on the path to success.

CONSULTANCY by Layah

Commercial strategy to help Independent Hotels, Resorts, and Hospitality Businesses Thrive

Whether you’re embarking on a new venture or seeking expert guidance to elevate your current strategies, my comprehensive expertise is focused on driving your growth.

Having held key Director of Sales & Marketing positions in both independent and globally recognized hotels and resorts, as well as gaining valuable experience with Tourism Boards, Destination Management Companies, and hotel operations, I bring a wealth of knowledge in implementing and managing sales, marketing, and revenue strategies. My passion extends to pre-opening hotel projects, where I thrive on the excitement and challenges of bringing a hotel or resort to life. From crafting effective sales and marketing strategies to assembling and leading high-performing teams, I am committed to providing you with a clear path to achieve your commercial goals.

Explore my industry experience on LinkedIn and connect with me to learn how I can help you achieve your goals and unlock the full potential of your hotel, resort or hospitality business. Let’s work together to shape your future success!

Connect

I had the pleasure of working closely with Alexandra Hepworth during our time together at Caravelle Saigon, where she served as Director of Sales and Marketing. Alexandra brought a wealth of experience and an impressive strategic vision to the commercial side of our operations. Her ability to drive revenue growth, coupled with her deep understanding of market dynamics, significantly contributed to our hotel's success.

Michael Robinson
General Manager | Anantara Riverside Bangkok Resort

Alexandra consistently demonstrated a keen ability to identify and capitalize on emerging opportunities in the market, ensuring that our sales and marketing strategies were not only effective but also innovative. She was instrumental in forging key partnerships and building strong relationships with clients, which added considerable value to our commercial efforts.

Michael Robinson
General Manager | Anantara Riverside Bangkok Resort

Her expertise in leading high-performing teams and her dedication to achieving excellence make her an invaluable asset to any hotel or hospitality business looking to enhance their commercial performance. I wholeheartedly endorse Alexandra Hepworth for any role where she can leverage her skills to drive success and add significant value to the organisation

Michael Robinson
General Manager | Anantara Riverside Bangkok Resort

MENTORING by Layah

Unlocking Your Journey into the Travel Industry with Proven Insights and Practical Tips

I’m often told that my journey in the hospitality industry is an inspiration—and that really puts a smile on my face! In nearly two decades and across four continents, I’ve experienced the complexities of the travel world, its nuances, key players, and navigated its many moving parts. I’ve been asked countless times about breaking into the industry, key things to know, and how to build a successful travel business.

This got me thinking: What if I could share my insights and expertise with aspiring travel industry professionals who are eager to turn their passion for travel into a rewarding career?

That’s why I’m excited to offer personalised one-on-one mentoring sessions. These sessions are designed to demystify the travel industry and provide you with the insider tips you need to thrive. We’ll dive deep into the intricacies of hospitality, from understanding how the industry operates to mastering exceptional customer service and optimizing your business practices.

Ready build the foundations for a successful career in travel?

CONTACT ME

Alexandra's guidance has been an invaluable asset to my growth as I navigate my way into the travel industry as an advisor. Her friendly and open manner makes it easy to learn from her extensive expertise. Her support has boosted my confidence and helped me refine my business. After each session, I always feel energized and motivated about my ideas, and I am truly grateful for Alexandra's mentorship.

Alexandra Viligante Chamberlin
Fora Travel Advisor

Working with Alexandra helped ease my anxiety about working in this industry and getting new inquiries. It was nice to have an outside perspective and listening to the experiences she's had throughout her years in the industry. I knew I was in good hands to help me navigate the stage I was working through.

Maribell Deanda
Agency Owner, Jet-Setter Routes

Alexandra has played a pivotal role in helping me to achieve my goals. Her wealth of knowledge has been instrumental throughout the mentorship process. She has a unique ability to listen deeply and then pinpoint exactly what I need to focus on, presenting it in a clear and achievable way. Alexandra is someone I can rely on for guidance, encouragement, and honest insights that have shaped my growth in the travel industry.

Laura Cox
Fora Travel Advisor