FREQUENTLY ASKED QUESTIONS
WHAT ARE THE BENEFITS OF WORKING WITH LAYAH?
Layah [lay.ah] specialises in delivering unique travel experiences that go beyond the ordinary. We take care of every last detail so you can focus on each special moment of your journey. By booking through Layah, you unlock a world of exclusive partnerships with over 5,000 luxury hotels and travel providers worldwide, including Four Seasons, Rosewood, Aman, Belmond, and more. Think room upgrades, complimentary breakfasts, resort credits, and the kind of top-tier service and recognition that turns a trip into a lifelong memory. We reimagine travel planning, unlocking unique experiences that you’ll cherish remember and share.
DO YOU CHARGE FEES TO PLAN TRAVEL?
Yes. At Layah, we believe that every journey begins with meticulous research and planning. Our upfront planning fee structure allows us to dedicate the time, expertise, and attention to detail necessary to craft a truly personalised experience. By charging a planning fee, we intentionally limit the number of clients we work with, ensuring we can devote the time and dedication needed to make your trip unforgettable.
WHAT IF I ENJOY PLANNING MY OWN TRAVEL?
For those who enjoy the thrill of planning but seek expert advice, we offer consultation services on an hourly basis. Our goal is to enhance your planning process with personalised recommendations and insider knowledge, enriching your journey before it even begins.
WHAT HAPPENS IF SOMETHING GOES WRONG?
At Layah, we meticulously plan every detail to ensure your trip goes smoothly. However, we understand that unforeseen circumstances can arise. That’s why we strongly recommend comprehensive travel insurance to protect your investment. Rest assured, while you’re traveling, you’ll have access to our 24/7 emergency assistance and on-the-ground teams ready to step in if needed. Whether it’s a flight delay, a medical issue, or any unexpected challenge, we’re here to support you every step of the way.
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